Techdirt Podcast - The State of Trust and Safety - Interview with Alex Feerst, former Head of Trust & Safety at Medium - Platforms have evolved a lot in recent years and have exposed the human side of our interactions online, teams have formed to moderate, it’s a difficult and tiring job where many very difficult decisions have to be taken per day, and someone will be unhappy 100% of the time, other topics covered include consistency, unit economics of justice, the marching band beating up the football team, the mindset of being able to think about all the ways things could go wrong, problems turning inside out, the snake eating it’s tail, human subjectivity, the surprising frequency of things being described as ‘self evident’, social platform design, trolls being like fans but reverse polarity, blockchain and distributed technologies, the horsemen of the content moderation apocalypse, most content moderation issues eventually boiling down to a storage or payment issue, and a lot more - It’s a surprisingly casual conversation given the often difficult subject matterm.soundcloud.com #