markjgsmith

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Got an email from Coinbase support earlier, they closed my ticket saying it was solved (automated email), when it clearly isn’t solved, I emailed them and their automated email reply said I couldn’t re-open the ticket and would have to open a new support ticket, so I did that, and received the same automated response as last time, with the same instructions, immediately followed by the ‘how did we do email’, same exact email funnel as last time, I tried the instructions again in case they had fixed their website, but it’s the same issue - Coinbase support is terrible, how can this company be worth $100 billion dollars when they can’t even help their customers to setup their accounts? My account is unusable - it appears to me this service is not fit for purpose, the only thing that does work is the captcha challenge I have to fill out on practically every request, honestly Coinbase currently feels very scammy to me at the minuteduckduckgo.com #

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